Help & Support

Quickly find answers to your questions about our products, installations, and services . Need additional help? Our team is here to guide you.

438-509-9607 VENTES@HABITATVERRE.CA

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Can I install my glass fence myself?

Absolutely, we will be there if needed to support you.

For a successful project, you can purchase our consultation and measurement service at home.

Do you offer an installation service?

Yes, our specialized team takes care of the complete and professional installation , guaranteeing a durable and compliant installation.

Do you install products other than glass?

We have access to a large inventory of products, we can combine different products on the same project. As long as it involves glass.

  • Glass partition, Shower and Pantry
  • Ornamental aluminum railing and fence
  • Ornamental steel fencing
  • Chain link fence ("Frost")
  • Cedar Privacy Screen, Glass Privacy Screen, Aluminum Privacy Screen and Composite Privacy Screen.
  • Pergolas
  • Corten steel planters
  • Composite wood
  • Central stringer, step and staircase
  • Steel, aluminum and wood handrails

Carry out the preparation of foundations and structures?

We will analyze the situation during the first visit and we will be able to determine where to build the foundations.

With this information in hand, you will be able to give instructions to your contractor.

When they are completed we will come and install the glass fence or glass railing.

Depending on our availability, we could take charge of the foundation project.

Do you offer custom-made lenses?

Yes, we offer custom glass panels, tailored to your space and specific needs.

Contact us for a personalized quote.

What are the advantages of tempered glass?

Tempered glass is an excellent choice for fences and railings, and it offers several advantages:

Increased safety : Tempered glass is up to five times stronger than regular glass. If broken, it fractures into small, blunt pieces, reducing the risk of injury.

Durability : It is highly resistant to shocks, temperature variations and weather, making it an ideal material for outdoor installation.

Modern Aesthetics : A tempered glass railing brings a sleek, contemporary feel to any space, while allowing for unobstructed views.

Low maintenance : Unlike materials like wood or metal, tempered glass does not rust and does not require treatment against moisture or insects.

Adaptability : It can be customized in different thicknesses and finishes (translucent, frosted, tinted), thus providing flexibility to adapt to various architectural styles.

It is both a safe and aesthetic choice that fits perfectly into modern and sophisticated environments.

What is the delivery time after purchase?

Lead times vary depending on product availability and project complexity. Typically, orders are available or delivered within 2 to 5 days for standard materials.

What to do in case of breakage or damage?

Our fences are made of ultra-resistant tempered glass, but in the event of breakage, we offer a rapid replacement service .

Contact us for an evaluation.

Do you do fence and railing repair?

Yes, we renovate and modernize your glass fences and railings , replacing panels, fixings or improving aesthetics and security.

Do you offer a warranty on your products and services?

Yes, we offer a warranty on our fences and their installation , covering manufacturing and installation defects according to the established conditions.

Is 12mm tempered glass dirty?

No, tempered glass certainly needs to be cleaned from time to time, but it can go many weeks without cleaning without affecting its appearance.

Because the glass is thick, we don't see the dirt as much as we do on thinner glass.

Do you need more information?

438-509-9607

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