Privacy Policy

Effective date: January 10, 2025

At Habitat Verre, we respect your right to privacy and the confidentiality of your personal information. We are committed to protecting it and using it only for the purposes for which it was collected. This policy explains how we collect, use, store, and disclose your personal information.

This Privacy Policy applies to all personal information collected by Habitat Verre through Facebook (Meta), Google, and the website https://habitatverre.ca (the “Site”) (the “Policy”). The Policy is governed by Quebec’s Act Respecting the Protection of Personal Information in the Private Sector (ARPPIPS), as well as other applicable laws and regulations.

Applicable laws

This Policy complies with the ARPPIPS.

For residents of other Canadian provinces, the privacy legislation of your province will apply, or, if no such legislation exists, the Personal Information Protection and Electronic Documents Act (PIPEDA). If there are inconsistencies between this Policy and your provincial law or PIPEDA, the applicable law will prevail.

For residents of European Union countries, the General Data Protection Regulation (GDPR) governs all data protection policies regardless of where the site is located. This Policy aims to comply with the GDPR. If there are inconsistencies between this Policy and the GDPR, the GDPR will prevail.

For California residents, this Policy aims to comply with the California Consumer Privacy Act (CCPA). If there are inconsistencies between this Policy and the CCPA, California state law will prevail.

Consent

By accessing and using the Site, you consent to:

  • the terms set out in this Policy;
  • the collection, use, and retention of the personal information listed in this Policy.

Privacy Officer

Martin Sigouin-Duhaime
martin@habitatverre.ca
1 438-509-9607
301-3008 rue Brodeur O., St-Alphonse-de-Granby, J0E 2A0

Personal information collected

We collect only the personal information necessary to fulfill the purposes defined in this Policy. We do not collect any additional personal information without informing you in advance.

Personal information collected non-automatically

When you visit and use the Site, we may collect and store the following information when you perform certain actions:

  • professional and/or personal contact details, such as first name, last name, mailing address, email address, and phone numbers;
  • after-sales service information, such as your invoice number, installation date, and service details;
  • financial and billing information, such as billing address and payment data;
  • Site usage information and other technical data, such as details about your visits, your interaction with our advertising and online content, or information collected through cookies and other tracking technologies.

This personal information may be collected through the following methods:

  • when you request a guide and/or a measuring kit;
  • when you submit a quote request;
  • when you contact us for after-sales service;
  • when you submit a partnership request;
  • when you make a purchase on the Site.

Use of personal information

Personal information collected on our Site will be used solely for the purposes specified in this Policy or indicated on relevant pages of the Site. We do not use your information beyond what we disclose.

The information collected is used by Habitat Verre for the following purposes:

  • to facilitate use of our website and ensure that content is presented in the most effective manner for you and your device;
  • to process quote requests, after-sales service requests, and partnership inquiries;
  • to communicate with you regarding products purchased;
  • to prevent and investigate potential security breaches or illegal and prohibited activities on the Site;
  • to inform you by email or SMS about our products and services.

Disclosure of personal information

We may disclose your personal information to any member of our organization who requires access to it to fulfill the purposes set out in this Policy.

Other disclosures

We are committed to not selling or disclosing your personal information to third parties, except in the following circumstances:

  • if required by law;
  • if required to comply with a court order or similar legal action;
  • to prove and protect our legal rights;
  • to any entity or potential buyer in the event of a merger or change of control of the company, in whole or in part, provided the parties enter into an agreement limiting the disclosure of personal information to the business transaction.

Links to third-party sites

Our Site contains links to other websites whose privacy practices may differ from those of Habitat Verre. We are not responsible for their policies and have no control over them. We encourage you to review the privacy policy of any website you visit.

Retention of personal information

We retain personal information for a reasonable period of time to fulfill the purposes for which it was collected.

How we protect your personal information

To ensure the security of your personal information, we use Secure Socket Layer (SSL) encryption technology. We follow recognized standards to protect data transmitted to us, both during transmission and after receipt. Information is accessible only to our personnel bound by strict confidentiality agreements.

While we take all reasonable precautions to ensure data security, we cannot guarantee absolute security.

Minors

We do not knowingly collect personal information from minors under the age of 14. Any minor must have obtained consent from a parent or legal guardian before providing us with personal information. If you are a parent or guardian and believe your child has provided us with personal information, please contact our Privacy Officer. We will take the necessary steps to delete such information from our servers.

Accessing, correcting, deleting, or challenging your personal information

If you wish to access, correct, update, or delete your personal information, please contact our Privacy Officer at the coordinates listed above.

Cookie policy

A cookie is a small text file saved in the “Cookies” folder on a user’s hard drive by a website. It allows information about browsing habits to be collected. You may be notified each time a cookie is transmitted, or you may disable cookies entirely in your browser settings. However, doing so may diminish the quality of your experience on the Site.

We use the following types of cookies:

Necessary cookies

Essential to the basic functioning of the Site. These cookies do not store any personally identifiable data.

Functional cookies

Enable certain features such as sharing content on social media platforms and other third-party functionalities.

Analytical cookies

Used to understand how visitors interact with the Site (number of visitors, bounce rate, traffic sources, etc.).

Performance cookies

Used to analyze key performance indicators of the Site and improve the user experience.

Advertising cookies

Used to provide visitors with personalized advertisements based on their browsing habits and to analyze the effectiveness of advertising campaigns.

Changes to this Policy

We may modify this Policy at any time. We encourage you to review it regularly. If we make significant changes, we will notify you by email or by posting a notice on our Site before the changes take effect.

Questions, concerns, or complaints

If you have questions about this Policy, concerns, or complaints, please contact our Privacy Officer at the coordinates listed above.

Last updated: January 10, 2025