Effective date: January 10, 2025

At Habitat Verre, we respect your right to privacy and the confidentiality of your personal information. We are committed to protecting it and using it only for the purposes for which it was collected. We want to clarify the purposes and ways we collect personal information and inform you about how it is stored, used, and disclosed.

The Privacy Policy extends to all personal information collected by Habitat Verre from Facebook (Meta), Google and the website https://habitatverre.ca, hereinafter: the “Site”)(the “Policy”). The Policy is subject to Quebec law in this matter, the Act respecting the protection of personal information in the private sector (LPRPSP), as well as other applicable legislative and regulatory provisions.

Applicable laws

The Policy complies with the laws set out in the LPRPSP.

For residents of other Canadian provinces, the specific law of your province will apply or, in the absence of specific law, the Personal Information Protection and Electronic Documents Act (PIPEDA). If there are any inconsistencies between the Policy, your provincial law or PIPEDA, your provincial law or PIPEDA will apply.

For residents of EU countries, the General Data Protection Regulation (GDPR) governs all data protection policies, regardless of where the site is located. This Policy is intended to comply with the GDPR. If there are any inconsistencies between this Policy and the GDPR, the GDPR will apply.

For residents of the State of California, this Policy is intended to comply with the California Consumer Privacy Act (CCPA). If there are any inconsistencies between this document and the CCPA, state law will apply. If we find any inconsistencies, we will amend our policy to comply with the relevant law.

Consent

By accessing and using the Site, you agree to:

• the conditions set out in the Policy;
• the collection, use and retention of personal information listed in the Policy.

Privacy Officer

Martin Sigouin-Duhaime
Martin@habitatverre.ca
1 438-509-9607
369, 16th BC. Richelieu, J3L 5H2

Personal information collected

We only collect the personal information necessary to achieve the purpose defined in the Policy. We do not collect any additional personal information without first informing you.

Personal information collected automatically

We do not collect any personal information automatically on our Site.

Personal information collected non-automatically

By visiting and using the Site, we may collect and save the following information when you perform certain functions:

• professional and/or personal contact information, such as first name, last name, postal address, email address and telephone numbers
• after-sales service information, such as your invoice number, installation date and details of the service provided
• financial and billing information, such as billing address, bank account information, or payment data
• Site usage information and other technical information, such as details about visits, your interaction with our online advertising and content, or information collected through cookies and other tracking technologies.

This personal information may be collected through the following methods:

• when you request a guide and/or a measurement kit
• when you request a quote
• when you contact us for after-sales service
• When you apply for partnership
• When you make a purchase on the Site

Use of personal information

Personal information collected on our Site will be used only for the purposes specified in the Policy or indicated on important pages of our Site. We do not use your information beyond what we disclose.

The information collected is used by Habitat Verre for the following reasons:

• To make our websites easier to use and to ensure that content is relevant to you and to ensure that content from our websites is presented in the most effective manner for you and for your device
• To enable us to process requests for quotes, after-sales service and partnerships
• To enable us to transmit and communicate with you about products purchased
• In order to prevent and investigate possible breaches of the security of our Site or activities that may be prohibited or illegal.
• To inform you by email/SMS about our products and services.

How personal information is used

We may disclose your personal information to any member of our organization who needs access to user data to fulfill the purposes set out in the Policy.

Other Disclosures

We undertake not to sell or disclose your personal information with third parties, except in the following cases:

• if required by law
• if required to comply with a legal order or similar legal action
• to prove and protect our legal rights
• any entity or potential buyer in the event of a merger or change of control of the company, in whole or in part, and only if the parties enter into an agreement where the communication of personal information is limited to the commercial transaction.

Links to third-party sites

Our Site contains links to other sites whose privacy policies and procedures may differ from those of Habitat Verre. We are not responsible for their policies and have no control over them. We encourage you to carefully read the privacy policy of any website you visit.

Duration of retention of personal information

We retain personal information for a reasonable period to fulfill the purposes for which it was collected.

How we protect your personal information

To ensure the security of your personal information, we use Secure Socket Layer (SSL) technology. We follow accepted standards to protect the data submitted to us, both during transmission and once we receive it. Information is only accessible to our employees, who are bound by strict confidentiality agreements.

Although we take all reasonable precautions to ensure the security of user data and the protection of your personal information, we cannot guarantee absolute security.

Minors

We do not knowingly collect personal information from minors under the age of 14. All minors must have the consent of their parent or guardian to provide us with personal information. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact our Privacy Officer. We will take steps to remove any personal information from our server.

How to access, modify, delete or contest the personal information collected

If you wish to access, correct, update or delete your personal information, please contact our Privacy Officer.

Cookie Policy commonly referred to as “ cookie »

A witness " cookie » is a small text file saved in the "Cookies" folder on the user's hard drive by the website. It allows us to collect information about the user's browsing habits. You can be warned each time a cookie is transmitted or completely disable cookies in your browser. However, this may reduce the quality of the user experience on the website.

We use the following types of cookies on our Site:

Witness required

Necessary cookies are crucial for the basic functions of the Site and it will not work as intended without them. These cookies do not store any personally identifiable information, therefore no personal information.

Functional witness

Functional cookies enable certain functionalities such as sharing the content of the Site on social media platforms, collecting feedbacks and other third-party features.

Analytical witness

Analytical cookies are used to understand how visitors interact with the site. These cookies help provide information on the number of visitors, bounce rate, traffic source, etc.

Performance Witness

Performance cookies are used to understand and analyze key performance indicators of the Site, which helps provide a better user experience for visitors.

Advertising witness

Advertising cookies are used to deliver visitors with customized advertisements based on the pages they visited before and analyze the effectiveness of the ad campaign.

Changes to the Policy

We may modify the Policy at any time without prior notice to you. We encourage you to review it regularly. If we make material changes to this Policy, we will notify you here, by email, or by posting a notice on our website prior to the changes becoming effective.

Information

If you have any questions about our Policy, concerns or complaints, you may contact our Privacy Officer.

Policy last updated: January 10, 2025