Effective Date: January 10, 2025

At Habitat Verre, we respect your right to privacy and the confidentiality of your personal information. We are committed to protecting it and using it only for the purposes for which it was collected. We want to specify for what purposes and in what ways we collect personal information and inform you about how it is stored, used, and disclosed.

This privacy policy extends to all personal information collected by Habitat Verre from Facebook (Meta), Google, and the website https://habitatverre.ca, hereinafter referred to as: the "Site" ("the Policy"). The Policy is subject to Quebec law on this matter, the Act respecting the protection of personal information in the private sector (LPRPSP), as well as other applicable legislative and regulatory provisions.

Applicable Laws

The Policy complies with the laws set out in the LPRPSP.

For residents of other Canadian provinces, your specific provincial law will apply, or, in the absence of a specific law, the Personal Information Protection and Electronic Documents Act (PIPEDA). If there are inconsistencies between the Policy, your provincial law, or PIPEDA, your provincial law or PIPEDA will apply.

For residents of EU countries, the General Data Protection Regulation (GDPR) governs all data protection policies, regardless of the site's location. The Policy aims to comply with the GDPR. If there are inconsistencies between the Policy and the GDPR, the GDPR will apply.

For residents of the State of California, this Policy aims to comply with the California Consumer Privacy Act (CCPA). If there are inconsistencies between this document and the CCPA, the state law will apply. If we find inconsistencies, we will amend our policy to comply with the relevant law.

Consent

By accessing and using the Site, you consent to:

• the conditions set out in the Policy;
• the collection, use, and retention of personal information listed in the Policy.

Personal Information Protection Officer

Martin Sigouin-Duhaime
Martin@habitatverre.ca
1 438-509-9607
369, 16e avenue, Richelieu, J3L 5H2

Personal Information Collected

We only collect personal information necessary to achieve the objective defined in the Policy. We do not collect any additional personal information without first informing you.

Automatically Collected Personal Information

We do not automatically collect any personal information on our Site.

Non-Automatically Collected Personal Information

By visiting and using the Site, we may collect and save the information below when you perform certain functions:

• professional and/or personal contact information, such as a first name, last name, mailing address, email address, and phone numbers
• after-sales service information, such as your invoice number, installation date, and service details
• financial and billing information, such as billing address, bank account information, or payment data
• information on Site usage and other technical information, such as details of visits, your interaction with our advertising and online content, or information collected through cookies and other tracking technologies.

This personal information may be collected through the following methods:

• when you request a guide and/or a measurement kit
• when you request a quote
• when you contact us for after-sales service
• when you request a partnership
• when you make a purchase on the Site

Use of Personal Information

Personal information collected on our Site will only be used for the purposes specified in the Policy or indicated on important pages of our Site. We do not use your information beyond what we disclose.

The information collected is used by Habitat Verre for the following reasons:

• To facilitate the use of our websites and to ensure that the content is relevant and that the content of our websites is presented in the most effective way for you and your device
• To enable us to process requests for quotes, after-sales service, and partnerships
• To enable us to send you and communicate with you about products purchased
• To be able to prevent and investigate possible security breaches on our Site or activities that may be prohibited or illegal.
• To inform you by email/SMS about our products and services.

How Personal Information is Used

We may disclose your personal information to any member of our organization who needs access to user data to achieve the objectives set out in the Policy.

Other Disclosures

We are committed not to sell or disclose your personal information to third parties, except in the following cases:

• if required by law
• if required to comply with a legal order or similar legal action
• to prove and protect our legal rights
• any entity or potential buyer in the event of a merger or change of control of the company, in whole or in part, and only if the parties enter into an agreement where the disclosure of personal information is limited to the business transaction.

Links to Third-Party Sites

Our Site contains links to other sites whose privacy policy and data protection procedures may differ from those of Habitat Verre. We are not responsible for their policies and have no control over them. We encourage you to carefully read the privacy policy of any website you visit.

Retention Period of Personal Information

We retain personal information for a reasonable period to fulfill the purposes for which it was collected.

How We Protect Your Personal Information

To ensure the security of your personal information, we use Secure Socket Layer (SSL) encryption technology. We follow recognized standards to protect the data communicated to us, both during transmission and after receipt. The information is only accessible to our employees who are bound by strict confidentiality agreements.

While we take all reasonable precautions to ensure the security of user data and the protection of your personal information, we cannot guarantee absolute security.

Minors

We do not knowingly collect personal information from minors under the age of 14. Any minor must have received consent from the holder of parental authority or the guardian to provide us with personal information. If you are a parent or guardian and you know that your child has provided us with personal information, please contact our personal information protection officer. We will take the necessary steps to delete all personal information from our server.

How to Access, Modify, Delete, or Contest Collected Personal Information

If you wish to access, correct, update, or delete your personal information, please contact our personal information protection officer.

Cookie Policy

A "cookie" is a small text file saved in the "Cookies" folder on the user's hard drive by the website. It allows the collection of information related to the user's browsing habits. You can be notified each time a cookie is sent or disable cookies entirely in your browser. However, this may reduce the quality of the user experience on the website.

We use the following types of cookies on our Site:

Necessary Cookies

Necessary cookies are crucial for the basic functions of the Site, and it will not work as expected without them. These cookies do not store any personally identifiable data, so no personal information.

Functional Cookies

Functional cookies enable certain functionalities such as sharing Site content on social media platforms, collecting feedback, and other third-party functionalities.

Analytical Cookies

Analytical cookies are used to understand how visitors interact with the Site. These cookies help provide information on the number of visitors, bounce rate, traffic source, etc.

Performance Cookies

Performance cookies are used to understand and analyze the key performance indicators of the Site, which helps to provide a better user experience for visitors.

Advertising Cookies

Advertising cookies are used to provide visitors with personalized advertisements based on previously visited pages and to analyze the effectiveness of the advertising campaign.

Changes to the Policy

We may modify the Policy at any time without prior notice. We encourage you to consult it regularly. If we make significant changes to this Policy, we will inform you here, by email, or by posting a notice on our website before the changes take effect.

Information

If you have any questions about our Policy, concerns, or complaints, you can contact our personal information protection officer.

Last updated Policy: January 10, 2025